የኢትዮጵያ ኤሌክትሪክ አገልግሎትEthiopian Electric Utility

Your voice matters. Submit complaints, track resolution, and share feedback to help us serve you better.

Citizen Grievance & Feedback Portal

Public Access — No Login Required

Share suggestions, compliments, complaints, or general service feedback.

For SMS confirmation or follow-up

City, sub-city, or regional center

Share your experience, recommendations, or ideas.

Official EEU grievance channel
Tracked with unique reference number
Direct assignment to regional centers
24/7 Hotline 905 support
Complaint & Feedback | Ethiopian Electric Utility